INTERNET CONNECTION NOT DETECTED message with Crystal Reports 2011

Hello:

     We upgrade from SQL 3008 R2 to SQL 2012 SP1.   Had trouble with Crystal Reports not opening reports.  Information on the internet indicated that you had to reinstall Crystal Reports after upgrading SQL.  We did a repair of Crystal Reports 2011.  I have the box checked to check for updates when Crystal Reports starts.  I am now getting INTERNET CONNECTION NOT DETECTED and the application will not check for updates.  We have tried turning of the firewall and almost everything else we can think of.  I have access to the internet from that server and IE9 works just fine.  Can anyone help, please.

Thank You,

Jack G.